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Delivery/Shipping Area Maps & Policies |
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Click on the images below to view full map |
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Local Delivery Area Map |
FedEx Ground Map |
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Shipping & Delivery Options:
Customer Pick-Up - At our Rutland Dr. location. If you wish to pick up your order at one of our other location please note this in the 'Special Delivery Instructions' field of the 'Review & Submit Your Order' page. Not all items are available at our other stores and may require an extra day for pick-up at those locations.
Same Day Local Delivery - This service is available in Austin, TX for a $15 charge. Delivery to outlaying areas is available at a charge of $2.50 per mile from the Austin city limits. Deadline for same day courier service is 12 PM CST. This service is only available Monday – Friday. No weekend deliveries. Orders placed after 12 PM CST on a Friday will default to Monday delivery.
Next Day Local Delivery - Our delivery area covers Austin-Metro and the following: Cedar Park, Georgetown, Hutto, Lakeway, Leander, Liberty Hill, Manor, Oak Hill, Pflugerville, and Round Rock. Delivery is free for orders over $95 in Austin and $195 for orders in outlaying areas. There is a $15 delivery fee for orders that do not meet the minimum requirement. Deadline for next day delivery is 4:30 PM CST. We do not deliver on Saturday or Sunday. Orders placed after 6:00 PM CST on a Friday will be delivered the following Tuesday.
FedEx Ground - FedEx orders placed before 3:30 PM CST will ship same day. Orders placed after 3:30 PM CST will ship the following business day. Many of the items we sell qualify for oversized charges. When these charges apply we will contact you within 4 business hours with a revised quote. Your credit card will not be charged until you have approved your revised quote. We do not ship on Saturday or Sunday, orders placed on these days will ship the following Monday. Motor Freight orders please allow 1-2 business days for shipment. Orders shipping via Motor Freight may qualify for liftgate and residential delivery charges. EcoBox ships to street addresses only, we do not ship to PO Boxes, APO addresses or outside the 48 states.
Important Delivery Notice: If you do not plan to be home to receive your delivery, Eco Box will, in good faith, try to leave your order in a reasonable location such as a porch, carport or by your garage at the discretion of our driver.
Deliveries made to multi storied buildings will incur a $7 delivery fee.
Click here to view our return & exchange policy information.
Questions about your order? Call us toll free at 1-800-267-8714.
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